Trust-first consult funnel

Help patients choose you before they message.

A clear clinic landing page that explains conditions treated, practitioner trust, price expectations, and a WhatsApp consult path that captures the patient’s concern.

See proof points

Owner pitch: higher-ticket services need trust and cleaner enquiries, not just a pretty page.

novenaphysio.sg

Back, knee, shoulder pain

Physio consults near Novena MRT.

Clear services, practitioner credentials, FAQs, and one WhatsApp path for appointment questions.

What hurts?

Back pain · Sports injury · Posture · Rehab

First visit

Assessment + treatment plan from S$120.

Trust proof

8+ years clinical experience · 4.8★ reviews

Hi, I have knee pain after running.

Sorry to hear that. How long has it been, and does it hurt going downstairs?

2 weeks, yes on stairs.

We can assess it. Earliest consult: Wed 6pm or Fri 10am.

Revenue sections

What this mockup proves to a clinic owner.

Trust before price

Credentials, conditions, and first-visit expectations reduce hesitation.

Cleaner consults

WhatsApp starts with condition, duration, and preferred slot instead of “price?”

Review requests

Post-visit review flow turns happy patients into visible Google proof.

Lead tracker

Enough tracking for a small clinic.

Date	Name	Concern	Status	Next step
16 May	Darren	Knee pain	Booked	Send location + prep
16 May	Ms Lim	Neck stiffness	New	Ask duration
17 May	Arjun	Sports rehab	Follow-up	Check availability

Outreach angle

“I drafted a cleaner clinic enquiry page that explains trust points, first-visit expectations and opens WhatsApp with the patient’s concern. It can reduce vague price-shopping messages. Want a free preview using your real clinic details?”